Contact
There is no sales queue to get through and no ticket robot to argue with. Email us and you will get a person who knows what a template rejection actually means.
Email support
support@wabapi.comWe read every message. Include your registered WhatsApp number and, if it is about a campaign, the campaign name — it saves a round trip. Support is in English and Hindi during IST business hours.
Stuck partway through the Meta signup, unsure whether to pick coexistence, or your number shows as pending longer than expected.
A template was rejected and the reason is not obvious, or Meta has reclassified one of your templates into a different category.
A payment did not land in your balance, you need an invoice for a top-up, or you want to understand a line on your ledger.
A campaign shows failures you cannot explain, or the delivery numbers do not match what you expected.
A lot of questions are already answered in writing. The pricing page covers rates, packs, expiry and refunds in full, and the setup walkthrough covers number connection, coexistence and template review. If your answer is there you will get it faster than we can reply.